Apple Certified Mac Technician (ACMT) is a course that enables participants to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide participants through macOS setup, maintenance, features, and associated services. Participants also learn how to troubleshoot macOS and Mac hardware and perform repairs on Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs.Training for ACMT is available to technicians who work at or wish to work at Apple authorized Service facilities.
The Apple Certified Associate—Mac Integration certification is for IT professionals, resellers, systems integrators, and consultants who are selling or integrating Mac computers into a Windows environment. This certification verifies that you understand the different ways to integrate a Mac within a Windows or other standards-based network. It also covers how macOS users can seamlessly integrate with Windows apps and files.
Participants also learn how to troubleshoot macOS and Mac hardware, and repair Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios in hands-on labs.
macOS Support Essentials 10.15 is a three-day course that teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.
Who should attend
* People who manage computer networks or computer labs that run macOS
* People who support Mac users
What you’ll learn
* How to use macOS Catalina tools and resources to troubleshoot macOS Catalina
* macOS Catalina features and functionality, including how to find more information
* How to prepare for Apple Certified Support Professional (ACSP) 10.15 certification
Course outline
Installation and Configuration
Participants learn to update, upgrade, and reinstall macOS Catalina, then set up and configure macOS on an individual Mac. Participants are introduced to the command-line interface and macOS Recovery.
Participants learn to manage user accounts and user home folders. They also learn about macOS security and password management.
Participants learn to manage file systems, storage, encryption, permissions, and file sharing.
Participants use hidden items, shortcuts, file archives, metadata, and Spotlight. They also learn to manage system resources and Time Machine.
Participants install, manage, and troubleshoot apps, and manage documents.
Participants manage basic and advanced network settings and troubleshoot network issues.
Participants manage network services, host sharing, and a personal firewall.
Participants manage printers and scanners, then troubleshoot peripherals, startup, and other system issues.
This macOS Support Essentials 10.15 course is designed to provide students with a three-day course that describes the best ways to support macOS Catalina users. The course includes lectures and hands-on exercises that provide real-world experience.
Each student will need a setup with two (2) devices. One device may be a Mac or iPad, while the other must be a Mac with the correct software (and version) being taught in the course already installed. This setup will allow students to view their eBook on one device and complete support exercises on the Mac.
Upon completion of the macOS Support Essentials 10.15 course, students will learn:
● How to use macOS Catalina tools and resources to troubleshoot macOS Catalina
● macOS Catalina features and functionality, including how to find more information
● How to prepare for Apple Certified Support Professional (ACSP) 10.15 certification
macOS knowledge
Basic computer navigation skills
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Creative Infotech is a Company established in the year 1995. CI is Authorized Apple Solutions Expert (ASE) in the field of Education. A dedicated team of Apple certified Trainers and professionals at CI delivers number of solutions to the Educational vertical. CI is also Apple Authorised Training Provider (AATP).
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